- #LOOM AND LEAF MATTRESS FOR FREE#
- #LOOM AND LEAF MATTRESS FULL#
- #LOOM AND LEAF MATTRESS TRIAL#
- #LOOM AND LEAF MATTRESS PROFESSIONAL#
But the proof is in the testing, so how does it actually perform? Its proprietary cooling spinal gel layer, “naturally cool” memory foam, and breathable support foam are all features designed to keep the mattress as cool-sleeping as possible.
The organic cotton cover is highly breathable. While memory foam mattresses don’t have a good reputation for sleeping cool, Loom & Leaf have taken measures to mitigate the “hot” factor. In case you’re still in any doubt, this statement from one of the testers sums it up: “L&L kills it in the motion transfer category.” Temperature Regulation: Firm Good Relaxed Firm Good
Both versions rate highly as a mattress suited to couples who need good motion isolation and no partner disturbance. While the Relaxed Firm version has a slightly higher level of sinkage, it still manages to isolate movement exceptionally well, so for couples, even if one partner is significantly heavier, their movements should not be a disturbance at all. It passed all testing with flying colors and is definitely characterized by the testers unanimously as above average. Ratings by Point of Concern Motion Isolation: Firm Great Relaxed Firm GreatĪll-foam mattresses containing memory foam are generally well-known for their motion isolation properties and lack of motion transfer, and the Loom & Leaf is no exception. To add further peace of mind, Saatva’s customer service representatives do not work on commission.
#LOOM AND LEAF MATTRESS TRIAL#
Things like the 120-night no-risk trial period, 15-year warranty, free White Glove delivery service, and old mattress removal are all nice bonuses that show Saatva is a company that takes customer satisfaction seriously.Ĭontact options are good, with live chat, phone, and email all available 24/7, and they even have a list of Ten Commitments that back up their customer-first approach.
#LOOM AND LEAF MATTRESS PROFESSIONAL#
Saatva (the makers of Loom & Leaf) has an A+ rating from the BBB, and its reputation for customer service was backed up by the experiences of the professional testers.
#LOOM AND LEAF MATTRESS FOR FREE#
You also have the option of having your old mattress removed for free - simply check the “Mattress Removal” option when ordering. There is no white-glove service or delivery add-ons because mattresses are delivered and set up in your home by default for free.
#LOOM AND LEAF MATTRESS FULL#
There is no cancellation fee before the day of delivery, but if you are late or not home during the agreed time, delivery can be rescheduled with a new delivery fee added, or you can cancel the order for a full refund minus the $99 transportation cost. If delivery is running late, you will be informed and will have the option to reschedule for free or cancel the order and receive a full refund. One day before delivery, you will receive a phone call to organize delivery within an agreed 4-hour window. The $99 transportation cost will apply for all new mattress deliveries if this option is chosen.Ī nice bonus that comes with your Loom & Leaf mattress purchase is free delivery, which includes an in-home setup (usually a paid add-on known as “white glove” service with other companies). Alternatively, a “Fairness Replacement Option” is offered, meaning years 3 through 5, you get to keep the original mattress, and a new one will be sent to you for 40% of the original price you paid.įor years 6 through 10, you’ll pay 60% of your original price, and 80% years 11 through 15. This means your mattress is covered for manufacturing and material defects, and if it is deemed defective within the first 2 years, it will be replaced with a brand new mattress at absolutely no cost.īeyond two years, your mattress will be repaired and recovered at no cost apart from $99 each way for transportation. Loom & Leaf comes with one of the best warranties in the industry - 15 years non-prorated. Exchanges are the same - only a $99 transportation cost applies. The Lineal™ Adjustable Base is non-returnable, but for everything else, there are no catches - returns will only incur the $99 transportation cost and are deducted from the refund amount. Unlike some other mattress companies, Loom & Leaf does not specify a minimum trial period of at least 30 days - you can return your mattress any time within the 120-night trial period. There are no other associated charges or costs. You will receive a full refund of your purchase price, minus a $99 transportation fee. If you wish to return or exchange your mattress for any reason whatsoever within the trial period, it will be picked up and removed for free. The trial period begins from the date your mattress is delivered.
Light People Good Fact Sheet Trial Periodġ20 nights.
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